Kaliyaganj College
P.O. - Kaliyaganj, District - Uttar Dinajpur, West Bengal, Pin
- 733 129.
The system for redressal of the grievances of the students was inforce in the Kaliyaganj College since the very inception of the college i.e.1968. Now the University Grants Commission (UGC) through a gazette notification; UGC (Redressal of Grievances of students) Regulations 2023, notified in Gazette of India, via Gazette Notification No-233, dated 11-04-2023, established a uniform system throughout the country for the same purpose. The goal is to provide a transparent system for grievance redressal and to resolve the issues, if any, amicably. Under the Regulations, a Grievance Redressal Committee for redressal of grievances is formed. Now a student/staff can report his/her grievances to the committee in written format or through online portal. It is hoped that the decision of the committee regarding a grievance will be sufficient to resolve the issue. It is hoped that these arrangements will help to maintain a happy and cordial environment in the campus.
a. An aggrieved student may submit an application in written seeking redressal of grievance.
b. On receipt of a complaint, the institution shall refer the complaint to the appropriate Grievance Redressal Committee (GRC), along with its comments within 15 days of receipt of complaint on the online portal / in written.
c. The GRC, as the case may be, shall fix a date for hearing the complaint which shall be communicated to the institution and the aggrieved student.
d. An aggrieved student may appear in person or authorize a representative to present the case.
e. While dealing with the complaint, the committee shall observe the law of natural justice and hear the complainant or his / her authorized representative.
f. The GRC will submit a report to the college authority.
g. The institution shall comply with the recommendations of the GRC in stipulated time.
h. The committee may recommend appropriate action against the complainant, if a complaint is found to be false or frivolous.
a. A complaint from an aggrieved Faculty / Staff member relating to the institution shall be addressed to the chairperson, Grievance Redressal committee (GRC) at the institution level.
b. The GRC shall send its report with recommendations, if any, to the concerned university and a copy thereof to the aggrieved faculty / staff member, within a period of 90 days from the date of receipt of the complaint.
1. Principal
2. Senior Professors 2/3
3. Senior NTS 1/2
4. Senior Student 1/2
By virtue of post, Principal will be the chairperson & one senior member will be coordinator/ convenor